Senior HR Administrator

Overview

In this role you will deliver a high-quality HR administration service for Ferrero UK & Ireland, owning key processes and supporting the employee lifecycle. You will work closely with the People & Organisation team and other business functions to ensure compliant, timely HR delivery. You’ll review and maintain HR policies, drive process improvements, and coordinate with stakeholders to enhance the employee experience. This is a hands-on, fast-paced role in an international organisation with a clear impact on service quality and policy accuracy.

Responsibilities

• Deliver accurate HR administration across Ferrero UK & Ireland and maintain high service standards
• Build and maintain relationships with stakeholders across P&O, Payroll, Legal and the wider business
• Act as a point of contact to ensure HR processes are delivered consistently and efficiently
• Engage stakeholders in policy reviews and process changes, gather feedback, coordinate discussions and track actions
• Communicate updates, identify challenges and implement practical solutions aligning with employee and business needs
• Support collaboration between HR Shared Services and the wider business to simplify processes and enhance the employee experience

Key requirements

• Experience in HR administration and employee lifecycle knowledge
• Ability to manage multiple priorities with accuracy and attention to detail
• Strong communication and stakeholder management skills
• Understanding of HR processes and employment policies; ability to draft and maintain documentation
• Experience with HR systems; SAP HR is advantageous
• UK employment practices knowledge; CIPD qualification welcomed
• Discretion handling sensitive information
• Proactive, solutions-focused approach and accountability

• Collaborative mindset
• Relationship-building across levels
• Proactive problem solving
• Clear communication under competing priorities
• SAP HR (advantageous)
• Microsoft Office proficiency

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