Compliance Vice President – Retail Investments and Pensions

Overview

In this role, you provide independent 2LOD oversight for UK pensions products, partnering with Operations, Product and control functions to deliver timely, risk-based compliance guidance. You will challenge regulatory risks across governance, monitoring and issue management, with a strong focus on FCA Consumer Duty outcomes. You’ll contribute to pensions product change, policy maintenance, and governance forums, shaping how we deliver good outcomes for retail investors. This position offers impact across the pensions lifecycle in a global financial institution with a strong risk and controls culture.

Responsibilities

• Provide 2LOD compliance coverage for UK pensions products and related client journeys and controls
• Serve as SME on UK regulatory requirements affecting pensions; execute Governance & Oversight, Regulatory Management, Policies & Procedures, Training, Monitoring & Testing, Issue Management, and Risk Assessment/Reporting
• Deliver regulatory advice aligned with risk tolerances, collaborating with LOBs, Internal Audit, and Control functions
• Assess, challenge, and escalate potential regulatory breaches and operational risks
• Provide compliant input to pensions business changes (process/platform changes, client communications, initiatives) and help mitigate risks
• Maintain and review pensions compliance policies and procedures for operational processes and controls
• Represent Compliance in governance forums; prepare management- and regulator-ready materials
• Identify control issues, conduct root-cause analysis, agree corrective actions, track delivery to closure
• Support monitoring and testing activities including thematic reviews and project support; cross-cover as needed
• Foster cross-stakeholder collaboration to align expectations across pensions operations and broader retail investments processes
• Participate in governance and ongoing oversight to ensure timely risk-based guidance

Key requirements

• Bachelor’s degree in a relevant field
• Strong knowledge of UK retail financial services regulation (MiFID/COBS, CASS, MAR) and integration with pensions operating models
• Solid understanding of FCA Principles and Consumer Duty as applied to pensions
• Sound judgment and independence with effective escalation
• Clear, concise written and verbal communication, including executive materials
• Strong analytical skills, attention to detail, and robust documentation standards

• Clear communication
• Judgment and independence
• Collaborative stakeholder management
• Regulatory management and governance
• Monitoring & testing
• Issue management and root-cause analysis

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