Overview
In this role you drive growth for Intercom’s Mid-Market segment and help customers adopt the product at scale. You will own the sales cycle, from prospecting to close, and partner with Marketing and Product to shape the customer experience. You’ll craft tailored demos, forecast revenue, and mentor teammates as the business expands. This is a chance to impact a fast-moving, innovation-driven team and advance within Salesforce’s broader customer success mission.
Pay / Benefits
- hybrid work policy
- health and wellbeing programs
- time away from work
- financial future benefits
- equity and incentive opportunities
- varied location-based offerings
Responsibilities
- Evangelize the product and drive adoption in the Mid-Market segment
- Manage the full sales cycle from prospecting to close with a consultative approach
- Provide timely, accurate revenue forecasts and visibility
- Stay up-to-date on evolving products and processes
- Create tailored product demonstrations for clients
- Mentor and develop team members
- Represent customer feedback to cross-functional partners (Marketing, Product)
- Contribute to global Enterprise growth and lift team capabilities with new practices
Key requirements
- Fluency in French
- 5+ years of experience as an Account Executive
- 3+ years of SaaS experience selling similar products
- Strong sales instincts with track record of meeting/exceeding quota
- Excellent written and verbal communication
- Comfort and energy in fast-moving environments with inbound/outbound opportunities
- Ability to close net new business in competitive landscapes
- Growth mindset, intellectual curiosity, ambition
- Business-level spoken French
- growth mindset
- intellectual curiosity
- ambition
- SaaS sales experience
- consultative selling
- demonstration creation and virtualization
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