Senior Product Manager – Mortgage Pricing

Overview

In this role you shape and steer mortgage pricing for HSBC UK and first direct, aligning with the RBW strategy to optimize volume, margin and risk. You will partner with Product, Finance, Treasury and Analytics to deliver pricing that drives performance while safeguarding customer outcomes and fair value. You’ll establish governance, rate architecture and operating models that enable fast, well-controlled pricing decisions in a volatile market. This is a high-impact role at scale, balancing franchise value with market competitiveness in UK mortgages.

Responsibilities

• Shape pricing strategy with Product leadership and Head of Pricing, Planning & Performance
• Own end-to-end pricing decisions for new business and retention from design to execution and performance tracking
• Define pricing principles, guardrails and rate architecture for fast, well-governed decisions
• Define operating model, decision rights and governance for pace-to-market with control and auditability
• Balance volume, margin and credit risk within risk appetite and conduct standards
• Collaborate with Treasury, Finance, Credit Risk and Planning & Performance to align pricing with funding, capital and risk-return priorities
• Embed market and customer insight, competitor intelligence, macro signals and behavioural modelling to anticipate moves and act proactively

Key requirements

• Deep expertise in Retail Banking UK mortgage regulatory and conduct expectations including FCA fair value and customer outcomes and pricing transparency
• Strong understanding of balance sheet mechanics, financial drivers and commercial awareness impacting pricing and performance
• End-to-end pricing delivery and control disciplines including governance, audit trail, testing and release management, MI and post-implementation review
• Data fluency in pricing, data quality and lineage, model risk governance, automation and AI-enabled tooling
• Proven ability to partner across Product, Finance, Treasury, Risk and Distribution with cross-functional delivery and governance

• Collaborative, cross-functional partnership
• Stakeholder management and influencing
• Adaptability in a fast-changing market
• Pricing analytics
• Governance, audit trails and release management
• Data quality and lineage

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