Whitespace Infrastructure Product Manager EMEA

Overview

In this role, you will shape the product roadmap for Data Center Infrastructure Solutions, focusing on power distribution and cooling systems, by turning Voice of Customer data into market-ready offerings. You’ll work with engineering, marketing, sales, and services to define requirements and value propositions and bring new solutions to market. As the Subject Matter Expert for whitespace infrastructure, you’ll bridge customer needs with technical delivery for internal and external stakeholders. You’ll influence product documentation, launches, and strategic initiatives across cross-functional teams.

Responsibilities

• Analyze Voice of Customer data to generate viable proposals
• Assess cost structures and identify improvements
• Evaluate competitor products and document gaps
• Develop and manage customer-facing product evaluation programs
• Collaborate with Services to define and implement Power Solutions offerings
• Collect market trends and intelligence from Sales and Solution Architects
• Coordinate with cross-functional teams to adopt new technologies in Infrastructure Solutions
• Maintain patent reviews and liaise with legal for documentation
• Create and update product documentation (brochures, manuals, technical docs) and regionalize as needed
• Support product marketing in white papers, case studies, and launch activities
• Assist solution architects and application engineers with proposals and technical studies
• Provide on-site customer consultations when required
• Coordinate integration with other Vertiv hardware/software and provide training

Key requirements

• Bachelor’s or higher Degree in Electrical or Mechanical Engineering
• 5+ years of relevant industry experience
• Experience in data center design, build, commissioning or maintenance
• Ability to translate customer needs into solutions
• Strong written and verbal communication skills for diverse audiences
• Proficiency with Microsoft Office and Smartsheet
• Knowledge of CAD, BIM and CFD tools
• Research and analytical skills
• Innovative mindset and ability to communicate complex ideas

• Cross-functional collaboration
• Customer-focused mindset
• Effective communication of technical concepts
• CAD
• BIM
• CFD tools

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