Overview
You will lead estate-wide security and safety across venues and public spaces in a major London district, shaping security strategy and emergency planning. You’ll work closely with tenants, contractors, and external partners to deliver a proactive, future-focused safety program. You ensure regulatory compliance, oversee major events, and guide crisis response at the senior level. This role combines strategic leadership with hands-on incident management to protect visitors and operations.
Responsibilities
- Lead 24/7 estate-wide security operations across venues and public areas
- Develop and implement security, risk, and health & safety strategies
- Oversee event security planning and crowd management
- Manage security teams, contractors, and performance standards
- Ensure compliance with legal, regulatory, and safety requirements
- Act as senior advisor on security risk, crisis management, and mitigation
- Build strong partnerships with stakeholders, tenants, and emergency services
- Lead emergency response planning and act as Incident Commander when required
- Drive continuous improvement through audits, reporting, and best practice
Key requirements
- Significant senior leadership experience in security, public safety, or emergency management within complex, high-footfall environments
- Strong expertise in risk assessment, crowd safety, and UK regulatory frameworks
- Proven ability to manage large-scale operations, events, and multi-stakeholder environments
- Experience advising senior leadership and leading during major incidents
- Excellent stakeholder management and collaboration skills
- Professional qualifications in security and health & safety (e.g. CPP, NEBOSH) preferred
- Strong leadership and people management
- Collaborative and cross-functional communication
- Strategic thinking and problem solving
- Risk assessment
- Crisis management
- Incident command
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