Customer Service Administrator

Sheridan Maine are pleased to be working in partnership with a leading business in Aldershot who are seeking an experienced Customer Service Administratorto join their head office team on a temp to perm basis.

Working in a small and friendly team, key duties of the role will include:

• Processing customer orders accurately and efficiently
• Responding to customer enquiries by phone and email
• Providing updates on order status, deliveries and availability
• Liaising with internal departments, suppliers,engineers and logistics
• Maintaining accurate customer records and updating the Sage system
• Handling customer issues professionally and ensuring a high level of service

To be considered for this role, you will have the following skills and experience:

• Previous experience in customer service, administration and/or order processing
• Excellent communication and organisational skills
• Strong attention to detail and accuracy
• Confident using Microsoft Office
• Able to manage multiple tasks and work to deadlines
• A positive and friendly individual

You are required to be eligible to work in the UK full time without restriction.

Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.

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