Healthcare Call Centre Navigator

Banbury Cross Health Centre is seeking a Patient Contact Centre Navigator to join our Contact Centre team on a permanent basis. The role involves handling calls, emails and online queries, triaging requests and signposting to appropriate services, with a focus on delivering high-quality patient care.

The successful candidate will be IT literate, have good English/communication skills, and be able to work flexibly across the 8am–7pm rota.

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