Customer Service Manager – Global Manufacturing, 10% Travel

Eaton in Redditch’s Lakeside facility seeks a dynamic Head of Customer Service to lead a high-performing team delivering service excellence across orders, pricing, and contract interpretation.

You will supervise 4 account managers, drive cross-functional collaboration, manage quotations, and analyze trends to improve margins and on-time delivery while upholding export-control requirements and travel up to 10%.

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