Service Operations Analyst – ITSM & Incident Response

Company: National Physical Laboratory
Apply for the Service Operations Analyst – ITSM & Incident Response
Location: Teddington
Job Description:

National Physical Laboratory in the United Kingdom is seeking a Service Operations Analyst to join the Time & Frequency team, applying ITSM best practices and incident/change management to keep critical systems resilient.

You will monitor services and respond to alerts, manage incidents, support service requests, and help ensure security and ITIL compliance across the enterprise infrastructure that underpins national digital services.

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Posted: October 11th, 2026