Luxury Hotel Manager – Lead Operations & Guest Experience

THE NICI Collection is expanding with THE NICI New Forest and seeks an experienced Hotel Manager to lead daily hotel operations. You will work closely with the General Manager to ensure exceptional service, guest satisfaction and high operational standards across all departments.

This leadership role focuses on organising teams, overseeing front-of-house and back-of-house functions, and driving continuous improvement while maintaining THE NICI brand standards in every guest interaction.

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