Trade Sales (Export & International) New Business Representative
UK Home
Full time
Location: Remote (UK-based or worldwide) with regular visits to Nottingham HQ
Hours: 37.5 hours per week with occasional weekend event days
Salary: £27,000 a year plus uncapped monthly and quarterly bonus schemes
About Warlord Games
Warlord Games is one of the world’s leading developers of tabletop wargames and miniatures. Based in Nottingham, we design, manufacture and distribute a wide range of historical and science fiction games to bricks and mortar hobby stores, distributers and gamers worldwide. Our dedicated Trade team plays a key role in growing our global presence by building relationships with retailers and distributors who share our passion for the Wargaming Hobby.
The Role
We are looking for a confident and organised Trade Sales Representative to join our growing Export (International) New Business team. This position is offered as a remote role, preferably for candidates residing in the UK, but can be Worldwide. Occasional travel to our Nottingham headquarters will be required for team meetings and training sessions. You’ll be responsible for managing and developing a continuous Pipeline of new Trade accounts internationally (Excluding the EU, North & South America). In this role you will be responsible for cultivating new customer relationships, opening new accounts and identifying potential opportunities for account expansion and sales growth within your territory, while providing comprehensive onboarding to our new Trade customers to ensure their continued success with Warlord Games Trade.
Key Responsibilities
- Generating your own leads as well as acting on existing leads within your given Region
- Prioritising the location and type of stores that you are opening
- Opening a minimum of 6 new Brick and Mortar accounts per month within your territory
- Ensuring the ranges sold into the new accounts are appropriate to the store
- Handing over the new accounts to the relevant Account Manager
- Looking for ways to improve our offer and develop your own skills
- Able to answer questions about products or the company
- Asking questions to understand customer requirements and close sales
- Entering and updating customer information in the database
- Taking and processing orders in an accurate manner
- Keeping records of calls and sales and note useful information
- Occasionally representing Warlord Games at trade shows, in-person with visits internationally and within the UK.
Person Specification
- Fluent spoken and written English.
- Experience in sales or customer-facing roles, or account management roles, ideally in a B2B environment.
- Strong interpersonal, customer service and communication skills.
- Comfortable working independently from home, managing your own time to meet the needs of the job role.
- Ability to achieve monthly and quarterly targets set by Warlord Games
- Competent using CRM and computer/office software.
- Willing to travel to Nottingham HQ regularly
- Occasional weekend working for trade events internationally and within UK.
- Commercial awareness and a problem-solving mindset.
- Knowledge of or enthusiasm for tabletop games, hobby retail, or gaming culture.
- Experience within the UK trade industry and/or international industry or global distribution.
- Able to travel internationally throughout year.
- Previous experience in telesales, customer success, or B2B marketing.
- Additional language skills would be beneficial, but not essential.
Why Join Us?
- Be part of a passionate, collaborative team in a growing global business.
- Training and coaching to support you in role.
- Staff discount on Warlord Games products.
- Regular team meetups and development opportunities.
- Competitive base salary, plus quarterly bonuses and commission.
- Work remotely with the flexibility to manage your own schedule.
- Excellent benefits including Company Pension, Employee Assistance Programme, flexible working, free car parking, social events, on-site gaming facilities and much more!
Working from home, paid every two weeks, unlimited bonus based on 10% of order value
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