Housing Complaints & Customer Experience Manager

Haringey Council is seeking a experienced Customer Liaison Manager to lead the Housing Repairs Complaints Service and oversee FOI, DSAR and Ombudsman cases. You will drive governance, performance and service improvements across Housing and Repairs, collaborating with legal, information governance and stakeholder teams.

The role requires leadership of high-performing teams, strong communication, and the ability to manage complex, high-profile investigations while meeting statutory deadlines in a

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