Hands-On 2nd Line IT Support Engineer – 18-Month FTC, London

Hermes in London is seeking a Helpdesk Support Analyst – 2nd Line to join a small, hands-on IT team supporting around 500 users across 9 stores and 3 office locations. This is an 18-month FTC, full-time, based at our Mayfair head office with occasional travel to stores.

The role covers end-user support, onboarding/offboarding, device deployment and IT asset management. You will own issues from first contact to resolution, provide proactive support, and work with the IT Manager to drive service

#J-18808-Ljbffr…