The Care Quality Commission (CQC) compliance and improvement officer will work in partnership with the CQC compliance & improvement manager to support the group function and trust wide business units in the ongoing management of our CQC compliance and improvement workstreams. 5. Within the given area of responsibility to use experience and judgment to provide appropriate advice and guidance, referring to senior team members as necessary.
6. Provide operational support to the CQC compliance & improvement Group function, on a wide range of issues.
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.
We are looking for an experienced, motivated, and proactive individual to provide a pivotal role to support the trust’s wider improvement plans and consistently deliver against our world-class care values.
A proactive approach to problem-solving, service improvement, and change
- Experience working within clinical governance, quality assurance, or regulatory compliance
- Advanced MS Excel and data management expertise with strong analytical and organisational skills
- Strong communication skills, with the confidence to engage senior stakeholders
- Ideally, you maybe a clinician or have a clinical background with the ability to support the drive to improve care standards in relation to CQC quality standards assurance recommendations and other national quality initiatives and maintain this approach to bring about improvements in the delivery of care across our trust.
Key requirements of the post holder will be to:
- Deliver data management and administrative services in line with the trust and national guidance, data protection and information governance legislation.
- Be flexible in responding to the demands of the trust and national guidance.
- Ensure accuracy and consistency of CQC performance reports.
- Be able to recognise issues, gaps and weaknesses in the service and escalated, problem solve and resolve with appropriate support.
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