HR Business Partner

Overview

As an HR Business Partner at DHL, you will work across multiple sites in the South East and Northampton, travelling weekly to key locations. You will partner with senior leaders to deliver strategic and hands-on HR support that drives business performance and builds a positive workplace culture. You will tackle employee relations matters, support workforce planning, organisational design, and people solutions in a fast-paced, multi-site environment. This is a high-impact role where your coaching and pragmatic advice shape manager capability and people outcomes.

Pay / Benefits

• car or car allowance
• private healthcare
• 26 days annual leave
• discretionary bonus
• flexible working options
• pension scheme with 8% employer contribution and 4% employee contribution

Responsibilities

• Support employee engagement, performance, retention, and effective communication at sites
• Lead and support the ER agenda and relationships and key processes
• Deploy HR priorities (labour flexibility, OMS, LPMC, payroll optimisation, T&C standardisation)
• Provide HR support to start ups and business wins/losses/transfers
• Ensure robust management of performance, sickness, discipline, and grievances
• Support workforce planning including organisation design, resourcing forecasts, agency use, and talent planning
• Advise managers to ensure compliance with HR policies

Key requirements

• Strong HR Business Partner experience in a customer-centric, operational environment
• Solid employee relations experience across performance management, disciplinaries, grievances, and attendance
• High energy with passion for culture, engagement, and visible HR presence
• Credible influencer with ability to challenge and support senior leaders
• Experience coaching and developing management capability through pragmatic advice
• Resilient and adaptable, comfortable in a fast-paced setting
• CIPD studying, qualified or equivalent level of professional HR knowledge
• Clear, confident communication skills with ability to build trust at all levels

• coaching and development
• stakeholder influencing
• communication and relationship-building
• employee relations (ER)
• performance management
• disciplinary and grievance handling

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