Stock Administrator – Harrods

Overview

In this role you support boutique stock management from delivery to transfer, ensuring stock policies are followed while handling banking, inventory, and omni-channel stock considerations. You will work closely with retail teams to keep stock accurate and aligned with brand standards. The position offers a path to influence operational excellence in a luxury environment. You will contribute to Cartier’s heritage by enabling flawless stock flow and client service.

Responsibilities

• Manage stock flow from deliveries to transfers, including quality checks and consignments
• Prepare banking and cash closing; execute cash-desk procedures and monitor payments, deposits, VAT-off sales and refunds
• Provide price labelling and price changes for display pieces
• Support omni-channel stock orders and adherence to brand policies
• Assist with stock inventory activities: annual counts, cycle counts, spot checks, and related inventories
• Support client orders and reservations within policy
• Contribute to stock inventory policy implementation
• Provide coverage in alternative locations as required

Key requirements

• Excellent communication skills
• Administrative experience with strong organizational ability
• Proficient with IT systems and applications
• Luxury industry experience
• Knowledge of Microsoft Office and Outlook; SAP experience beneficial
• Interpersonal skills: empathy, integrity, resilience, teamwork
• Commercial acumen and solution-oriented mindset
• Detail-oriented with ability to multitask

• communication
• organization
• empathy
• Microsoft Office
• Outlook
• SAP (beneficial)

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