Learning & Development Lead – Cisco

Overview

The Learning & Development Lead designs and manages comprehensive learning programs for the Cisco account, aligning with strategic objectives. You will lead high-level skills consultation and proactive stakeholder management to ensure solutions address business challenges. You’ll support the account’s AI transformation by preparing employees for AI-driven shifts and using modern tools to enhance delivery. This is an execution-focused role balancing strategic consulting with hands-on facilitation and end-to-end delivery.

Responsibilities

• Skills consultation to diagnose gaps and scope high-impact learning solutions
• Stakeholder management and influencing to align leadership around a unified learning model
• Active facilitation and hands-on delivery of development programs (leadership, skills, onboarding)
• Strategy & AI integration to align L&D with business goals and AI upskilling pathways
• Performance & succession planning support with HR and dept heads
• Evaluation and budget management to measure KPIs and ensure cost-effective delivery

Key requirements

• Outstanding consulting and scoping abilities; diagnosing performance gaps and aligning learning to business goals
• Strong stakeholder management and data-driven business case presentation with senior leaders
• Proven facilitation skills, with hands-on execution from concept to delivery
• Agility and comfort with change in a fast-evolving environment, especially with AI capabilities
• Data-driven storytelling to demonstrate business value of L&D initiatives

• collaborative
• influential without formal authority
• consultative approach
• AI-enabled learning tools
• data analytics for training evaluation
• KPIs and metrics-driven program assessment

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