Account Manager – Whitespace

Overview

As part of Verisk’s Whitespace team, you will act as a strategic partner to brokers, carriers and specialty insurers, guiding adoption of the Whitespace digital platform. You’ll own the end-to-end client experience, from onboarding to ongoing value delivery, while shaping the platform through close collaboration with product and support teams. This role merges relationship management with digital transformation in the London Market, offering exposure to high-profile clients and cross-functional partnerships. You will help customers achieve measurable outcomes and drive platform adoption.

Pay / Benefits

• medical coverage
• life insurance
• pension plans
• paid time off
• wellbeing initiatives
• team-building activities

Responsibilities

• Build trusted relationships with brokers, carriers and insurance organisations across the London Market
• Lead onboarding and implementation of the Whitespace platform
• Become the primary commercial contact for your portfolio of strategic customers
• Deliver engaging platform demonstrations to prospective and existing clients
• Understand each customer’s business objectives and help them maximise value from the platform
• Identify opportunities to increase platform adoption and support business growth
• Partner with Product, Support and Integrations teams to deliver an outstanding customer experience
• Conduct regular strategic account reviews using customer insights and performance data
• Maintain accurate CRM records, pipeline updates and revenue forecasts
• Act as a trusted adviser, helping customers navigate change and embrace digital innovation

Key requirements

• Strong understanding of insurance placement processes and market terminology
• Experience in Specialty or Wholesale Insurance Market
• Experience with brokers or carriers, managing client accounts or supporting underwriting
• Good understanding of how the London Market operates and willingness to drive digital transformation
• Customer-focused mindset and ability to act as a trusted adviser rather than just managing an account
• Excellent communication, presentation and stakeholder management skills
• Ability to develop trusted, long-term client relationships

• communication
• stakeholder management
• relationship building
• CRM systems
• platform demonstrations
• data-driven account reviews

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