Health and Safety and Quality Manager

Overview

In this role you will lead Crown’s Quality, Environmental, and Health & Safety management systems to secure compliance and drive continuous improvement. You will partner with cross-functional teams to embed quality excellence and safe, sustainable operations. You’ll oversee audits, root-cause analyses, and risk assessments to protect customers, employees, and the business. This is a hands-on leadership role that shapes culture and performance through strong governance and collaboration.

Pay / Benefits

• Company car allowance
• Company pension plan
• 25 days annual leave plus bank holidays
• Excellent discount scheme with brands
• Tell Us Health

Responsibilities

• Lead and maintain the Quality Management System ISO 9001 and monitor KPIs
• Coordinate internal and external audits, including certification audits
• Drive root-cause analysis, corrective and preventive actions, and handle customer and supplier quality issues
• Support production/operations in improving quality processes and complaints procedures
• Oversee Environmental Management System including ESOS and regulatory compliance for UK sites
• Manage Health & Safety policies, risk assessments, incident investigations, and near-miss reporting
• Arrange training on hazard recognition and emergency response with UK Training Manager and third parties
• Provide leadership, mentorship, and cross-department collaboration on Q/EHS requirements
• Prepare regular Q/EHS performance reports for leadership review

Key requirements

• IOSH qualified as a minimum
• Experience in Q/EHS management roles
• Adept at managing multiple stakeholder relationships
• Experience with customer-facing assessments/investigations
• Experience conducting audits, risk assessments, and incident investigations
• Strong communication, leadership, and organisational skills

• collaborative
• diplomatic
• analytical
• Knowledge of ISO 9001
• Experience with HSE regulations and risk assessments
• Experience conducting audits and incident investigations

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