Account Executive – Vendor Services

Overview

In this role you manage and grow a portfolio of Info-Tech/Vendor Services members, primarily technology/software providers, by delivering value and driving renewal and utilization. You will develop territory and account growth plans, uncover opportunities, and align members with our advisory services. You collaborate with members and internal teams to support key initiatives and ensure member success. The role may include managing some prospecting accounts based on book size, with a focus on measurable impact and cross-functional collaboration.

Pay / Benefits

• competitive compensation
• health, dental, and vision benefits
• RRSP matching
• generous time off
• professional training support
• Buy a Book program

Responsibilities

• Manage a portfolio of IT/software provider members and ensure value delivery
• Understand member needs and map them to our services
• Develop strategic account plans to maximize spend and growth
• Drive high utilization of current products and leverage collateral/services
• Facilitate interactions between members and Info-Tech/SoftwareReviews analysts
• Build relationships with stakeholders across member organizations
• Identify renewal issues and coordinate with internal teams to resolve
• Represent members in bi-annual category reports for Info-Tech/SoftwareReviews
• Record client details and account notes in CRM and follow reporting processes

Key requirements

• 2-5 years of B2B sales experience
• 2-5 years of customer success or account management in a fast-paced environment

• Critical Thinking
• Internal and external communication
• Planning and Organization
• Time Management
• Goal Setting
• CRM system experience

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