Global IT Executive Director – Digital Workplace Solutions

Overview

In this role you will lead a significant Digital Workplace portfolio to advance BCG’s AI-enabled employee experience, partnering with Product, Engineering and Enterprise Technology to drive measurable business outcomes. You’ll shape strategy, accelerate transformation and embed AI, automation and data-driven decision making across the Digital Workplace. You will build and lead global teams, influence executive stakeholders and advance a modern, cross-functional workplace vision. This is a high-impact role at the forefront of digital transformation that blends technology with human experience to unlock productivity and cost efficiency.

Pay / Benefits

• health insurance
• retirement plan
• paid parental leave
• gym reimbursement
• vacation days
• holidays and office closure between Christmas and New Year

Responsibilities

• Define and execute strategy and roadmap for assigned Digital Workplace portfolios
• Deliver measurable business outcomes by improving employee experience, productivity and value for the firm
• Embed Generative AI, intelligent agents, automation and predictive capabilities into products, services and operations
• Lead a high-performing portfolio of products, services and enabling capabilities
• Improve service quality, resilience and employee experience through AI-enabled service management and data-driven operations
• Collaborate with Executive Leadership and technology leaders to ensure investments deliver measurable value
• Identify emerging technology opportunities and influence enterprise investment decisions
• Lead transformation initiatives in partnership with Centre of Excellence Leaders (Data & Analytics, UX, Change Management, Agile Delivery)
• Drive end-to-end employee journeys using Generative AI and advanced workplace tech
• Advance product and service excellence using data, analytics and modern product management
• Foster continuous improvement through feedback loops and iterative enhancements
• Build and inspire global leadership teams across Product, Engineering and Operations

Key requirements

• 20+ years of relevant work experience
• Bachelor’s degree required; Master’s degree strongly preferred
• Proven track record transforming complex technology into business value
• Ability to navigate global, matrix environments and influence at executive level
• Strong stakeholder relationship-building and decision-making skills
• Experience leading through influence and cross-functional collaboration
• Knowledge of AI, automation and data-driven decision making

• Collaborative leadership
• Strategic thinking
• Curiosity and user-obsession
• Generative AI
• Automation
• AI strategy

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