Lead, Specialist Solution Engineer Marketing Cloud

Overview

As a Solutions Engineer for Salesforce Public Sector, you will illuminate how Marketing Cloud enables transformation for UK & Ireland education and public sector organizations. You’ll craft and deliver compelling demonstrations and presentations, translating customer needs into tailored Marketing Cloud solutions. You’ll work with cross-functional teams to plan targeted campaigns and ensure your messaging resonates with executives and practitioners alike. This role offers the chance to shape how public institutions engage citizens through AI-driven marketing and scalable solutions.

Responsibilities

• Deliver engaging presentations and product demonstrations to diverse audiences, including CMOs and senior stakeholders
• Support the UK & Ireland Public Sector and Education Marketing Cloud sales team with solution messaging and demos
• Collaborate with extended teams to plan and execute targeted engagement campaigns
• Conduct deep client discovery to identify business challenges and tailor demonstrations accordingly
• Create solution content that clearly shows business impact and customer value
• Stay current with trends in customer marketing and martech to inform proposals and storytelling
• Drive impactful Marketing Cloud messaging and demonstrations across multiple concurrent engagements
• Demonstrate autonomous task prioritization and proactive initiative-taking

Key requirements

• 2+ years in a related role (Solution Consultant, Consultant, Project Lead) in marketing technology
• AI fluency with tools like Codex, Claude Code or similar
• Hands-on experience with Salesforce Marketing Cloud Engagement or Marketing Cloud Next (certification a plus)
• Ability to collaborate with cross-functional teams to plan campaigns
• Strong client discovery skills to map business challenges to solutions
• Excellent presentation and interpersonal skills, with experience addressing large groups
• Storytelling skills to bring customer engagements to life through demos
• Results-oriented mindset and ability to tailor messaging to customer language
• Agility to manage changing priorities across multiple engagements
• Autonomous self-starter with strong task prioritization
• Up-to-date knowledge of trends in customer marketing, martech, and customer experience
• Willingness to innovate Salesforce solutions to improve customer and colleague experience
• Commitment to continual personal development

• presentation and storytelling
• interpersonal communication
• curiosity
• Salesforce Marketing Cloud Engagement
• Salesforce Marketing Cloud Next
• AI tooling (Codex, Claude Code)

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