Application Lead – HCM (London)

Overview

In this role you will lead Fitch’s SAP SuccessFactors and HR technology portfolio to enable a global, compliant HR operating model. You will mentor a global team of HR technology analysts and developers, manage backlog and releases, and drive AI-first automation to reduce manual HR work. You will ensure stable HR integrations and data governance across platforms, partnering with HR, IT, and vendors. This is an opportunity to shape HR tech delivery at a data-driven, transformed organization.

Pay / Benefits

• Hybrid work environment
• retirement planning and tuition reimbursement
• comprehensive healthcare
• parental leave
• volunteer days and charitable giving
• inclusive, collaborative culture

Responsibilities

• Lead SAP SuccessFactors portfolio and HR technology for global workforce (Employee Central, Recruiting, Onboarding, Performance & Goals, Succession, Compensation, Time Off)
• Manage and develop a global team of HR technology analysts/developers; oversee intake, backlog, requirements, build, testing, UAT, and deployment with Jira
• Drive AI-first automation using SAP Joule, Microsoft Copilot agents, and UiPath to automate HR processes (new hire, rehire, offboarding, probation)
• Oversee HR system integrations (payroll, workforce management, Oracle HCM, recruiting, engagement) using Integration Center, Dell Boomi, SAP CPI; manage escalations with SAP and partners
• Ensure data privacy, SSO/MFA, RBAC and governance; maintain SOPs, config workbooks, and test evidence for compliance and audits

Key requirements

• 12+ years in HR technology/HRIS
• 3+ years leading SAP SuccessFactors configuration and delivery in a global org
• Hands-on expertise in Employee Central and at least two other modules (Recruiting, Onboarding, Performance & Goals, Succession, Compensation, Time Off)
• Experience managing HR integrations (Integration Center, OData/REST APIs, Dell Boomi, SAP CPI) and delivering releases using Jira/Confluence

• Stakeholder management
• Translating ambiguous business needs into clear requirements
• Constructive challenge and alignment of HR, IT, Finance and vendors
• SAP SuccessFactors (Employee Central and other modules)
• HR integrations (Integration Center, OData/REST APIs, Dell Boomi, SAP CPI)
• Jira and Confluence for release lifecycle

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