Customer Success Manager (SMB) – Growth & Renewals

Vypr in Manchester is hiring a Customer Success Manager for SMB customers. This hybrid role requires regular trips to the Manchester office, with initial training full-time in the office; standard hours 9:00–5:30, Mon-Fri.

You will manage onboarding, drive adoption, and expand relationships to deliver value and renewals. You will work with a growing Customer Growth Team to ensure client success, upsell opportunities and high customer health.

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