Customer Success Manager – SaaS Growth & Value

Company: MCS Group
Apply for the Customer Success Manager – SaaS Growth & Value
Location: Northern Ireland
Job Description:

MCS Group are delighted to support an innovative, purpose-driven organisation in Belfast in the appointment of a Customer Success Manager. This hybrid role focuses on helping customers maximise value from a scalable SaaS platform that supports social, economic and environmental impact reporting.

You will onboard new customers, run regular account reviews, identify opportunities for growth and act as the voice of the customer across Sales, Support and Product.

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Posted: September 27th, 2026