Customer Success Manager: Mid-Tail Growth & Renewal

Company: CDW group
Apply for the Customer Success Manager: Mid-Tail Growth & Renewal
Location: London
Job Description:

CDW is seeking a Customer Success Manager in the UK to drive proactive engagement across a mid-tail customer portfolio and ensure renewal readiness. You will plan engagements around renewal milestones, maintain forward-looking contact, and develop impact-focused success plans with clear KPIs.

You will identify risks early, manage adoption and value realization post-onboarding, and collaborate with Sales to expand opportunities while maintaining strong customer relationships.

#J-18808-Ljbffr…

Posted: October 3rd, 2026