Technical Program Manager

Overview

In this Technical Program Manager role, you will orchestrate delivery across distributed engineering teams to transform Galaxy Retail initiatives. You will align business priorities with technical delivery, manage intake and scope, and surface risks to leadership. You’ll operate across London, New York, and India, driving cross-team execution and clear reporting. You’ll shape delivery standards and champion AI-enabled productivity to raise outcomes for a fast-paced fintech-like environment.

Pay / Benefits

• competitive base salary and discretionary bonus
• hybrid working arrangements
• company-paid health/dental and dependents coverage
• 4% company pension
• Headspace access for coaching and wellbeing
• parenteral leave benefits

Responsibilities

• Act as execution partner for the India-based Head of Galaxy Retail, supporting multiple engineering teams
• Own end-to-end intake for new workstreams: capture, scope, and prioritize
• Maintain real-time view of resourcing, priorities, and delivery progress
• Build and maintain leadership-facing reporting (single pane of glass)
• Drive structured execution across time zones with tech leads and consistent delivery rhythms
• Lead complex, cross-team initiatives with multiple dependencies
• Coordinate with adjacent teams (infrastructure, security, controls) to manage dependencies
• Identify and resolve blockers, risks, and scope/resourcing changes
• Deliver concise updates to senior leadership including the CTO
• Contribute to improving delivery standards and operational maturity
• Embrace AI adoption to improve team performance and outcomes
• Leverage AI tools to boost productivity, decision-making, and output quality

Key requirements

• 7+ years in Technical Program Management with engineering-led delivery
• Proven ability to lead cross-functional initiatives across multiple engineering teams and time zones
• Experience managing intake, triage, and scope with technical stakeholders
• Experience tracking resource allocation and identifying capacity risks
• Strong delivery discipline and ability to unblock teams
• Proficiency with delivery tooling (JIRA, dashboards, documentation)
• Excellent communicator for senior stakeholders including CTO
• Experience managing multi-team initiatives with dependencies
• Ability to engage with architecture and dependencies without coding
• Independent, owning outcomes in a global context
• Based in London with ability to bridge New York and India
• Experience in digital assets and financial markets, including retail finance tech initiatives

• strong communication
• ownership and accountability
• ability to work under ambiguity
• JIRA
• dashboards
• documentation

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