Senior Service Desk Lead — ITIL Expert & Mentor (Hybrid)

Company: wavenet
Apply for the Senior Service Desk Lead — ITIL Expert & Mentor (Hybrid)
Location: Stretford
Job Description:

Wavenet in Manchester is seeking a Senior Service Desk Analyst to join our IT support team, driving performance and delivering exceptional service to customers.

You will coach analysts, manage complex tickets, and collaborate with internal teams and vendors to improve service delivery. A passion for personal development and ITIL knowledge are essential to progress your career with us.

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Posted: October 17th, 2026