Senior Business Development Manager – Claims

Overview

In this role you drive growth in the UK Personal Lines Claims market by leveraging deep Claims expertise and commercial leadership. You will shape the Claims proposition, lead a growing sales team, and influence cross-functional strategy with insurers and internal partners. Your end-to-end claims knowledge will underpin consultative engagements and new business opportunities. This autonomous role offers a chance to impact theClaims business at a pivotal growth stage.

Pay / Benefits

• Generous holiday allowance
• Private medical benefits
• Pension scheme
• Travel Season ticket loan
• Life assurance
• Employee discounts scheme

Responsibilities

• Meet or exceed revenue targets in the UK Personal Lines Claims market
• Act as a Claims subject matter expert to support client interactions and commercial conversations
• Create and execute strategic sales and territory plans using market insights and VOC feedback
• Build relationships with key decision-makers and senior stakeholders
• Contribute to ongoing development of the Claims proposition with market insight
• Represent LexisNexis Risk Solutions at industry events and monitor market developments
• Collaborate with Account Management, Product, Sales Support, Distribution, and Technical Implementation to drive success
• Provide leadership and support to a growing Claims sales team

Key requirements

• Extensive experience in Personal Lines Insurance Claims, ideally Motor Claims with Home Claims experience desirable
• Strong understanding of end-to-end Claims process from FNOL to resolution
• Strong commercial acumen and track record in identifying and progressing new business
• Previous people leadership or management experience preferred
• Strong communication and presentation skills to influence stakeholders across levels
• Ability to work strategically and cross-functionally with autonomy in a developing environment
• Knowledge of the UK Claims market and an established industry network is advantageous
• Willingness to travel 30-50% of the time
• Proven background in Claims Management, Claims Handling/Processing, or Claims Investigation within Personal Lines (Motor or Home)

• Strong communication
• Influence and relationship-building
• Strategic thinking and cross-functional collaboration
• Autonomy and ownership
• Commercial acumen
• Adaptability and resilience

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