AI-Driven Telesales Data & CCAI Lead

ScottishPower, part of the Iberdrola Group, seeks a Senior Database and Analysis Manager to lead CCAI implementation in its telesales operation and develop secure data pipelines for analytics. This fixed-term contract up to 9 months focuses on rapid deployment and measurable commercial impact.

You will collaborate with Sales leadership, QA and Training to optimise AI performance and identify new internal data sources while delivering clear commercial outcomes.

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