Remote EAP Helpline Counselor – Mental Health Support

Optima Health is seeking an EAP Helpline Counsellor to support employees nationwide on a remote basis with occasional travel.

You will answer inbound calls and live chats, provide confidential psychosocial support, assessments and signposting, while meeting daily call targets.

Essential qualifications include a Post Graduate Diploma in Counselling and/or Psychotherapy and active professional registration; CBT qualification is a plus. Excellent computer literacy is required.

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