Engineering Manager – Commercial Technology

Overview

As Engineering Manager in Commercial Technology, you guide a team delivering and evolving the FT’s Marketing & Commercial Data capability. You align delivery with business outcomes, balancing new capabilities with maintaining operational health of existing platforms. You lead with credible technical and people leadership, shaping roadmaps and coordinating with Product, Programme, and business stakeholders. You drive platform transformation while ensuring sustainable engineering practices and team development. This is a chance to influence a high-impact, data-driven commercial tech landscape at FT.

Pay / Benefits

• generous annual leave
• medical cover
• inclusive parental leave packages
• subsidised gym memberships
• opportunities to give back to the community
• hybrid working model with part onsite requirement

Responsibilities

• Own delivery across Marketing & Commercial Data to achieve business outcomes
• Shape priorities, roadmaps and achievable delivery plans with Product and Programme teams
• Manage engineering capacity, constraints and resource allocation
• Identify and mitigate delivery risks, dependencies and capability gaps
• Improve engineering processes, workflows, and documentation
• Lead engineers, admins and specialists, with 1:1s, coaching and career development
• Foster inclusive, high-performing culture with ownership and accountability
• Lead recruitment, onboarding and organisational change within the capability
• Collaborate with Technical Lead to set technical direction and architecture
• Coordinate with other Engineering Managers and technical leaders on shared priorities and practices
• Ensure operational readiness, observability, resilience and support models for capabilities
• Lead incident response and post-incident learning within the engineering domain
• Drive transition from legacy platforms to Salesforce-based marketing/data capabilities
• Ensure sustainable ownership beyond programme delivery
• Represent engineering needs in programme and stakeholder discussions
• Build strong relationships with Product, Programme, stakeholders and external partners
• Oversee alignment of platform evolution with the wider Commercial Platform and operating model

Key requirements

• Experience leading software engineers in a collaborative environment
• Strong coaching, feedback and people-development skills
• Proven delivery leadership across complex platforms or products
• Ability to balance long-term engineering priorities with programme delivery
• Understanding of secure, resilient, scalable production systems
• Experience operating business-critical technology teams
• Strong communication and stakeholder-management skills
• Experience partnering with senior technical leaders, architects or Technical Leads
• Comfort navigating ambiguity and organisational change
• Experience with Salesforce, marketing tech, customer data platforms or enterprise SaaS is beneficial but not essential

• collaboration
• empathy and emotional intelligence
• ownership and accountability
• Salesforce Marketing Cloud Next
• Salesforce Data 360
• Salesforce Sales & Service Cloud

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