Contract Manager

Overview

As Contract Manager for the UK and Europe Health team, you will oversee compliant, safe Hard Facilities Management across the hospital estate, driving performance and customer satisfaction. You’ll build strong relationships with stakeholders, lead improvement initiatives, and develop teams to deliver high-quality healthcare environments. Your work supports a sustainable contract delivery while enabling positive patient and staff experiences. This is a chance to shape facilities delivery in a mission-driven, public-services context.

Pay / Benefits

• 25 days’ holiday plus bank holidays
• up to 6% contributory pension
• performance-based bonus scheme
• company car or cash alternative
• Private medical insurance
• extensive training and development opportunities

Responsibilities

• Lead delivery of compliant, safe, high-quality Hard Facilities Management services across the hospital estate
• Build commercially effective relationships with customers, stakeholders and partners
• Drive operational performance through data-led decision making, continuous improvement and innovation
• Manage contract financial performance, including budgeting and forecasting
• Lead, motivate and develop colleagues to sustain a positive, high-performing culture
• Oversee compliance, lifecycle planning, projects and risk management to meet contractual and legal requirements

Key requirements

• Degree educated or substantial relevant industry experience
• Experience leading Hard Facilities Management services in healthcare or similarly complex environments
• Proven ability to manage operational, financial and people performance
• Strong leadership, communication and stakeholder management skills
• Experience driving change, continuous improvement and business growth
• Comfortable making decisions, managing risk and resolving complex operational challenges

• leadership
• stakeholder management
• communication
• data-led decision making
• budgeting and forecasting
• continuous improvement

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