Project Director

Overview

In this role you lead the Live Events team, guiding project and process excellence to deliver seamless client events. You work closely with the Commercial Director to grow accounts, nurture client relationships, and uphold high service standards. You’ll mentor junior staff, align event messaging with client objectives, and drive profitability across portfolios. This is a strategic, hands-on leadership role in a collaborative agency environment that values creativity and entrepreneurial thinking.

Responsibilities

• Lead the delivery of multiple events with strong timeline, budget, and quality control
• Act as senior client contact for key accounts and maintain high service standards
• Lead client meetings and align with client priorities as the voice of the client within the agency
• Mentor and guide (Senior) Event Project Managers and Coordinators
• Collaborate to set profitability targets for clients and projects
• Oversee budgets from conception to reconciliation and monitor profitability
• Report progress and risks to the Director of Events and propose solutions
• Ensure accurate documentation and financial processes per internal standards
• Contribute to continuous improvement and training initiatives
• Coordinate with Content & Creative teams to align messaging and production elements
• Develop and maintain supplier relationships and negotiate favourable terms
• Support new business through proposals, budgeting, and client pitches
• Represent MCI UK at industry events and support revenue opportunities
• Contribute to recruitment and training of junior team members

Key requirements

• Minimum five years’ experience with management responsibilities
• Degree level education or equivalent professional qualification
• Strategic contribution experience
• Experience in live, digital, and hybrid events
• Strong client relationship management and business development skills
• Excellent knowledge of UK and international destinations
• Budget monitoring and financial management experience
• Track record of managing large-scale projects in a service environment
• Fluent in English; eligible to work in the UK
• Willingness to travel UK & international

• relationship-building
• leadership
• communication
• presentation and pitching
• problem-solving
• Microsoft products

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