Junior IT Support Engineer 1st Line (Training Included)

Bennett and Game Recruitment LTD is partnering with an IT & Cyber Security company to recruit a Junior 1st Line Support Engineer in Waterlooville. You will be the first point of contact for customers, delivering friendly, professional support and learning on the job to grow into 2nd and 3rd Line roles.

Responsibilities include responding to requests via phone, email, and ticketing system; logging and triaging tickets; resolving straightforward issues with team support; escalating complex issues;

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