Customer Care Lead – Scale a UK Hub & Elevate Service

Prima is expanding its Customer Care operations to Manchester to support our growing UK customer base. Since 2015 we’ve used data and tech to rethink motor insurance and offer drivers a great experience at a great price.

We’re now growing our UK presence with a dedicated Manchester hub to scale our service capabilities. As a Customer Care Lead, you will combine day-to-day people leadership with hands-on operational management, ensuring the team delivers high-quality service while meeting core

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