Company: Radwell International
Location: Newcastle under Lyme
Job Description:
Radwell International is seeking an Intraday & Customer Experience Coordinator in Newcastle-under-Lyme to enhance real-time performance across voice and email channels. You will provide dashboards and insights to Sales Managers to sustain service levels and improve the customer journey.
The role requires data analysis, strong Excel and reporting skills, and ideally experience with Genesys Cloud and Salesforce.
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Posted: October 17th, 2026