SMB Customer Experience Specialist — Digital Onboarding & Support

Company: NAVEX Global, Inc.
Apply for the SMB Customer Experience Specialist — Digital Onboarding & Support
Location: London
Job Description:

NAVEX Global, Inc. seeks a Customer Experience Specialist to support SMB customers with onboarding, platform usage, and product support across phone, email, chat, and digital channels.

You will help deliver scalable engagement programs, maintain knowledge bases, and coordinate with internal teams to resolve issues—driving customer satisfaction and retention in a hybrid work environment.

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Posted: October 15th, 2026