Company: Department for Work and Pensions (DWP)
Location: Birmingham
Job Description:
DWP CFCD seeks a Senior Operational Leader to model senior management leadership and deliver flexible, effective, personalised customer service, quality and performance. You will lead a geographically diverse team, drive people engagement, and inspire colleagues to deliver objectives.
You will oversee policy implementation, manage risks, conduct regular performance reviews, and collaborate with senior representatives across government to achieve excellent outcomes.
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Posted: October 18th, 2026