TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life.With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics
Position Purpose
The Software Product Owner II independently owns product areas or moderately complex initiatives for Technology Market software products. Product assignments may include software platforms, shared capabilities, integrations, workflows, operational tools, deployment models, or related software-enabled products.The role brings together company priorities, user needs, technical considerations, delivery realities, customer commitments, and business constraints to make clear product choices.The role works closely with Software Product Strategy, Architecture, Engineering, Design, QA, Technical Delivery, Support, Sales, Program Leadership, and other stakeholders so software products are coherent, deliverable, supportable, and aligned to intended outcomes.
Responsibilities
Software Product Strategy & Roadmap
- Own product vision, strategic direction, roadmap inputs, business rationale, product boundaries, and intended outcomes for assigned software work.
- Own product priorities with company objectives, market direction, customer needs, operational workflows, technical investment, and expected business outcomes.
- Own roadmap implications, risks, assumptions, dependencies, and trade-offs to product leaders and cross-functional stakeholders.
Discovery, User Insight & Product Framing
- Own discovery and product framing for user workflows, platform capabilities, integrations, technically complex opportunities, or ambiguous customer needs.
- Own customer evidence, market changes, product performance, support feedback, delivery learning, and user research to adjust priorities and recommendations.
- Own user need, business objective, contractual requirement, product opportunity, implementation detail, and technical constraint in product decisions.
Requirements, Prioritization & Acceptance
- Own clear features, requirements, user stories, release priorities, acceptance criteria, success measures, and outcome expectations for assigned software work.
- Own trade-offs among user value, business value, platform coherence, reliability, integration complexity, delivery capacity, customer commitments, technical debt, and long-term product health.
- Own whether delivered capabilities meet intended user, operational, product, and business outcomes.
Cross-Team Coordination & Delivery Partnership
- Own priorities, dependencies, shared capabilities, customer commitments, release plans, and scope decisions across product, engineering, architecture, QA, support, and delivery teams.
- Own with Engineering, Architecture, Design, QA, Technical Delivery, Support, Sales, and other stakeholders to ensure software decisions are feasible, coherent, deliverable, supportable, and scalable.
- Own product decisions during planning, roadmap reviews, investment discussions, customer engagements, release readiness, and major program decisions.
Platform Health, Modernization & Lifecycle
- Own product health, platform modernization, migration, compatibility, deployment, support lifecycle, and operational reliability considerations in roadmap and release decisions.
- Own learning from software delivery, support activity, product analytics, customer feedback, and operational performance into future product direction.
- Own reusable product development with customer-specific, project-driven, or contractually committed work.
Measures of Success:
- Product direction, requirements, and priorities are clear, approved, and usable by Program Leadership, Engineering, and cross-functional partners.
- Assigned software product work remains aligned to portfolio strategy, user needs, business outcomes, and approved scope.
- Product decisions, trade-offs, assumptions, risks, and changes are documented and communicated at the right level.
- Delivered product capabilities meet intended user, operational, quality, supportability, and business outcomes.
Position Requirements
- Bachelor’s degree, or equivalent practical experience in engineering, computer science, business, product management, human-computer interaction, or a related field preferred.
Typically 3‑5 years’ experience in software product ownership, product management, business analysis, or a closely related role.
Experience owning a defined software product area, feature set, or platform capability from discovery through delivery, release, and continuous improvement.
Experience translating customer, user, and business needs into clear product outcomes, priorities, user stories, acceptance criteria, and release plans.
Experience managing and prioritising a product backlog using Agile, Scrum, Kanban, or similar delivery practices.
Experience working collaboratively with software engineering, design, testing, delivery, support, and commercial stakeholders.
Experience using customer feedback, product data, operational insight, and delivery learning to improve product decisions.
Experience communicating product priorities, trade-offs, risks, and progress clearly to both technical and non-technical audiences.
Experience working with integrated systems, APIs, technical platforms, or products requiring coordination across multiple teams would be advantageous.
Equivalent practical experience will be considered in place of formal qualifications.
TAIT Benefits
- Competitive pension scheme with employer contributions
- Life assurance (4x salary)
- Medicash health cashback plan (covering dental, optical, and more)
- Employee Assistance Program (EAP) with 24/7 support
- Cycle to Work scheme
- Income protection / critical illness cover
- Optional private medical insurance (role/level dependent)
- Paid annual leave starting at 23 days, increasing with service
- UK bank holidays
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TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.
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