Overview
In this role you will provide commercially focused HR and employment guidance to a diverse client base, helping shape people strategy and practical HR outcomes. You will work closely with client teams to implement improvements, support policy application, and foster inclusive cultures. The position offers growth within a collaborative, values-driven firm with ESG commitments and opportunities to mentor colleagues. This is a consultative, client-facing role with travel to client sites and a hybrid working setup.
Pay / Benefits
- Private Medical Insurance (PMI)
- Employee Assistance Programme (EAP)
- Death in Service benefit
- Competitive pension scheme
- Hybrid working model
- Annual leave plus holidays
Responsibilities
- Provide commercially focused advice on day-to-day HR and employee relations issues
- Assist clients in improving HR setups and implementing practical tools for growth
- Advise management on practical application of HR policies and recruitment/training
- Support development of inclusive, values-driven cultures and working environments
- Mentor and support team development; act as first contact for HR queries and management advice
- Prepare client documentation for onboarding, appraisals, probation, absence management, employee relations, benefits, contracts, and offboarding
- Prepare, review and refresh template client toolkits and documentation
Key requirements
- Applied knowledge of HR practice, employee relations and legislation (min. 4 years)
- Excellent communication and listening skills; ability to explain complex ideas clearly
- Strong questioning skills to understand client issues and tailor solutions
- Consultative, flexible, and commercial problem-solving approach
- Strong interpersonal skills; build trust and rapport with clients and team
- Discretion and confidentiality awareness
- Forward-thinking and innovative in improving tools and processes
- Willing to travel to offices and client sites; full driving licence and car access
- HR System implementation experience would be advantageous
- CIPD-qualified, or willingness to pursue qualification in future
- communication
- active listening
- consultative approach
- HR policy and employment law knowledge
- HR system implementation experience
- employee relations management
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