Market Street Manager

Overview

In this Market Street role, you lead our craft teams to deliver great quality food and outstanding service. You will report to the Store Manager and shape a vibrant, well-stocked counter environment. You’ll own shift scheduling, training, and performance conversations to help teammates grow. You contribute to a culture that values customer focus, collaboration, and strong store-wide operations. This opportunity offers meaningful impact through people leadership and hands-on store excellence with a clear development path.

Pay / Benefits

• generous holiday entitlement
• discretionary bonus scheme
• 15% discount in stores
• free parking
• competitive pension and life assurance
• Healthcare / Wellbeing benefits including Aviva Digital GP

Responsibilities

• Inspire and drive outstanding customer service through the Market Street team.
• Lead and develop staff with shift scheduling, training, and performance conversations.
• Foster a supportive, performance-driven culture across the department.
• Plan resources, manage department budgets, and collaborate with other store teams to keep operations smooth.

Key requirements

• Experience leading, supporting, and developing teams in a fast-paced environment.
• Strong communication skills and ability to keep the whole team informed.
• Proven ability to build positive relationships across the store and adapt to new ways of working.
• Attentive listening to customers and colleagues to continuously improve.

• communication
• adaptability
• team leadership
• food safety standards adherence
• shift management and scheduling
• operational planning

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