Senior Service Designer: Public Sector & AI Enablement

IBM Consulting UK FutureNow seeks an experienced Senior Service Designer to lead the design and improvement of complex, public-sector services. You will work across multidisciplinary teams, understanding user needs, policy intent, and technology constraints to create end-to-end services aligned with GDS standards.

You will engage with senior stakeholders, facilitate workshops, and mentor junior designers while ensuring accessibility, security, and effectiveness across discovery to live phases.

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