Head of Global Financial Crime Framework (EU, UK, US)

Overview

In this role you will implement Trustly’s financial crime policies as practical, region-specific procedures across the EU, UK, and US. You will drive consistency, regulatory alignment, and risk-based controls, potentially building and leading a cross-regional team. You will work with product, engineering, and legal teams to embed controls in new products and markets, while reporting to the SAE and Head of Global Operations & FinCrime Prevention. This is a hands-on, impact-focused leadership position in a fast-growing fintech.

Responsibilities

• Translate FCP policies into actionable procedures with jurisdiction-specific variations
• Keep procedures up-to-date with regulatory changes
• Support enterprise-wide financial crime risk assessments and ensure alignment with controls
• Oversee end-to-end model governance for AML, sanctions and fraud models (development, testing, validation, documentation, implementation, monitoring)
• Ensure procedures are practical, measurable controls in collaboration with AML, Fraud and Onboarding Operations
• Define global KRIs, KPIs, and MI to measure financial crime exposure and control effectiveness
• Prepare FCP reporting for SAE, executive committees and Boards
• Coordinate regulator engagements and audits, and track remediation
• Coordinate governance forums and working groups
• Design and scale the team to cover procedures, model governance, risk assessment and reporting across EU, UK and US
• Partner with Product, Engineering, Legal, Risk and Internal Audit to embed financial crime controls in new products and markets
• Build and maintain risk-based governance and reporting cadence across regions

Key requirements

• 8-10+ years in financial crime compliance or related risk roles with senior leadership experience in regulated payments, fintech or financial services
• Deep knowledge of EU, UK and US financial crime regimes and FATF standards
• Proven track record turning policy into operational procedures, ideally across multiple jurisdictions
• Hands-on experience with model testing, validation and documentation for transaction monitoring, screening or fraud models
• Experience supporting senior management and Boards with financial crime reporting and regulator interactions
• Ability to translate regulation into practical operational controls in a fast-moving, product-led business
• Experience building or scaling a team across multiple locations
• Degree in Law, Finance, Economics or a quantitative discipline (desirable)
• CAMS, ICA or equivalent certification desirable

• strategic thinking
• cross-functional collaboration
• strong communication with regulators and boards
• AML/CTF and sanctions knowledge
• model governance, testing, validation and documentation
• risk assessments and control design

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