Head of Operations – West End

Overview

In this role, you lead the London-based administrative function and oversee seven international offices, driving efficient operations and high standards. You manage an Executive Assistant team and collaborate with legal, finance and HR to align processes with the COO’s vision. You shape workflows, implement up-to-date procedures, and represent a fast-growing firm in Investments, Family Office and Philanthropy. This is a strategic, hands-on leadership role with broad scope and high impact.

Responsibilities

• Lead the administrative function for the London office and seven international sites
• Oversee and develop the Executive Assistant team (5-7 people)
• Assess, design and implement up-to-date office processes and procedures
• Liaise with legal and finance teams and report to the COO
• Coordinate offices, facilities and services across all locations
• Support HR on London team engagement and management when required
• Represent the company with professionalism and high standards

Key requirements

• Background in private equity, similar professional services, or fast-paced family office
• Strong systems thinking, process building and problem-solving abilities
• Excellent coordination and execution at a high standard
• Well-spoken and well-presented for representing the company

• leadership
• cross-functional collaboration
• communication
• problem solving
• adaptability

…