Digital Global Account Manager SP

Overview

As a Digital Global Account Manager you will drive growth for global accounts within the Service Provider unit, partnering with a Field Global Account Manager to ensure consistency across regions and seamless transactional execution. You will nurture key relationships, shape the sales pipeline, and align with Sales Engineers, Channel teams, and Marketing to accelerate revenue. The role emphasizes accuracy in quotes, order compliance, and cross-functional problem solving with Sales Operations. This is a chance to advance global account performance in a forward‑thinking, collaborative environment.

Responsibilities

• Create accurate, tailored quotes for client requirements
• Follow up on multinational transactions to secure timely closures
• Ensure consistent transactional activities aligned with Master Purchase Agreement across global operations
• Troubleshoot and resolve operational issues with Sales Operations (shipping, PO compliance, transaction accuracy)
• Collaborate with Global Account Manager to build and grow the sales pipeline
• Partner on account planning and lead generation strategies with Global Account Manager
• Maintain strong relationships with global accounts to understand challenges and deliver relevant solutions
• Coordinate with Sales Engineers, Channel teams, and Marketing to drive growth
• Leverage Salesforce and Clari for forecasting and opportunity management
• Develop and deliver persuasive sales presentations via phone, video, and in-person to secure account growth

Key requirements

• Proven experience in sales or account management with a track record of meeting or exceeding targets
• Strong understanding of selling Security and Networking solutions, SaaS, and Modern Apps
• Expertise in operational and transactional compliance across global teams
• Ability to manage and resolve issues including payments and shipment challenges
• Excellent communication and presentation skills for client and partner engagement
• Results-driven with focus on customer satisfaction
• Experience in working collaboratively in a global team environment

• Communication
• Collaboration
• Customer focus
• Salesforce
• Clari
• Security and Networking solutions

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