Company: Tata Consultancy Services
Location: Crawley
Job Description:
Tata Consultancy Services is hiring a Service Desk Lead in the UK to oversee 40 hours per week in a permanent role. You will lead daily operations, supervise SLA adherence, and coordinate escalations while driving continuous improvement across service delivery.
The role emphasizes QA, metrics analysis, knowledge management, and collaboration with cross-functional teams to enhance efficiency and customer satisfaction. Full-time with a competitive package.
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Posted: October 18th, 2026