DSV are recruiting for an Aerospace Operator at our Heathrow location within the Aerospace & Defence Department. This role will report to the Aerospace & Defence management team and support the day-to-day operational activities of the department. You will be working as part of a specialist team managing aerospace and defence customer shipments, ensuring service excellence and operational compliance at all times. What will you be doing?
- Managing international air freight shipments from booking through to final delivery, ensuring adherence to customer requirements and service expectations.
- Coordinating day-to-day operational activities for aerospace and defence customers.
- Monitoring shipment milestones and providing proactive updates to customers and stakeholders.
- Ensuring data quality and accurate maintenance of shipment records within operational systems.
- Liaising with airlines, overseas offices, customers, and suppliers to ensure smooth movement of freight.
- Identifying and resolving operational issues while maintaining service levels.
- Supporting continuous improvement initiatives and identifying opportunities to optimise processes.
- Working closely with internal departments to ensure customer requirements are met efficiently and effectively. Experience within air freight forwarding, import/export operations, or aerospace logistics would be advantageous.
- Be customer-focused with dedication to delivering a high-quality service.
- Ability to maintain a positive mindset when working under pressure, reprioritising workload where necessary.
- Be reliable with the ability to multitask and possess strong problem-solving skills.
- Strong attention to detail, accuracy, and organisational skills.
- Excellent IT skills with the ability to learn new systems quickly as required. Knowledge of CargoWise One (CW1) would be preferred.
- Excellent communication skills, both verbal and written, with a professional and customer-focused approach.
- Ability to work collaboratively within a fast-paced operational environment. At DSV we’re building the world’s leading logistics and transport network. With this exciting growth comes opportunity – and we’re looking for new talent to join us. Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
In addition, we can offer access to a selection of employee benefits, such:
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Cycle Scheme
- Employee counselling, for support with physical and mental wellbeing
- Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover
Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.
We value inclusivity, embrace different cultures and respect the dignity and rights of every individual.
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