Main area Primary Care Commissioning Grade NHS AfC: Band 4 Contract 1 year (Fixed Term/Secondment (Maternity Cover)) Hours Full time – 37.5 hours per week (Monday to Friday) Job ref 095-8218956-TS
Employer NHS Kent and Medway Integrated Care Board Employer type NHS Site Gail House Town Maidstone Salary £28,392 – £31,157 pro rata per annum Salary period Yearly Closing 03/09/2026 23:59
Project Support Officer- POD Team
NHS AfC: Band 4
Job overview
We are looking to appoint a project support officer for a one-year fixed term or secondment to help us cover maternity leave in the Pharmacy, Optometry and Dentistry (POD) Commissioning and Contracting Team.
This is an exciting opportunity to support a newly formed team that commissions and manages pharmacy, optometry and dentistry services across Kent and Medway.
The postholder will provide administrative, coordination and project support across a wide range of commissioning and contracting activities, helping to ensure efficient day-to- day operations and effective support for providers, colleagues and stakeholders.
The role offers the opportunity to work closely with the project and commissioning team, supporting contract management, meeting administration, assurance processes, financial monitoring and project delivery. It is a great opportunity to get experience in a new area.
Main duties of the job
- Provide administrative and coordination support to the POD commissioning and contracting function
- Manage the POD contracting inbox, ensuring queries are responded to promptly or escalated appropriately
- Organise meetings, prepare agendas and papers, and produce accurate minutes and action logs
- Maintain contract records, documentation, databases and filing systems to ensure information remains accurate and up to date
- Support contract management and assurance activities by collating information, maintaining trackers and following up actions
- Assist with budget monitoring and financial administration, including maintaining spreadsheets and records
- Support project delivery by maintaining workplans, logs and reporting information.Liaise professionally with contractors, providers, colleagues and stakeholders across the NHS
- Produce routine reports, summaries and correspondence to support commissioning activities
- Work flexibly across the wider POD team to support shared priorities and ensure effective operational delivery.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
Working for our organisation
We are committed to a culture that supports all staff at NHS Kent and Medway to be the best version of themselves.
Our ability to improve outcomes for our population depends on how effectively clinical, operational, financial and strategic professionals work together to make informed commissioning decisions. That’s why our workforce works a minimum of two days-a-week on-site, with the expectation that all one-to-ones are held face-to-face and that colleagues will regularly visit the services we are commissioning to understand more about them.
We believe regular on-site working supports stronger collaboration, faster problem-solving, peer learning, visible leadership and the integration of colleagues into our organisation. We also know that culture is built through shared experiences and day-to-day interactions.
We are a flexible working friendly organisation; we aim to support you to work flexibly in a way that will suit you and us.
We work with staff to agree objectives through regular supervision, annual appraisal and access to training opportunities.
We are committed to equal opportunities and diversity. In order to reflect the diversity of our population, we positively encourage applications from all areas of the community regardless of gender, race, faith, disability, age or sexual orientation.
Detailed job description and main responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.
Person specification
Qualifications and experience
- Educated to Level 3 (A Level or equivalent) or able to demonstrate equivalent experience
- Experience managing shared inboxes, coordinating responses and escalating issues appropriately
- Experience providing administrative or project support in a busy environment,
- Experience maintaining records, spreadsheets or databases.
- Experience organising meetings and taking accurate minutes.
- Experience working in NHS, primary care or commissioning environments. ,
- Experience supporting contract or performance management processes
Attributes
- Strong organisational skills
- Good written and verbal communication skill,
- Attention to detail and accuracy
- Confident using Microsoft Office applications, including Outlook, Excel and Word.
- Able to take high quality minutes
- Ability to follow policies and procedures,
- Ability to manage own workload
- Ability to handle sensitive information confidentially and professionally
- Understanding of commissioning and primary care, interest in POD
Employer certification / accreditation badges
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
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